1. Abandon the idea that you know it all.
You don't. No matter how long you've been in business, you can still learn from customers, employees, and vendors.
2. Collaborate, don't dictate.
By encouraging your constituents to contribute ideas, suggestions, criticism, and feedback, you will give them the sense of teamwork that makes everyone more productive.
3. When visiting customers, listen before you sell.
People want the opportunity to explain in detail what they need. And they want to know that their vendors value their input and factor it into the product or service.
4. Resist the urge to dominate company meetings.
Listening to the boss issue a stream of orders isn't a meeting – it's a one-person show that violates the spirit of teamwork.
5. Give people freedom to make mistakes.
If you are a military commander, you tell your troops, "Make a mistake and you're dead." But in business, you can make a mistake and have the chance to learn, regroup, and try again – all the wiser from your experience.
Source: Moshe Levy
1 comments:
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